Reference

How 44ck Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby. Access and eligibility depend on your local law and the region you are in.

Data collected only for account operationbKash, Nagad, Rocket payment data protectedYou can request your data any timeNo data sold to third partiesAccess subject to local law and eligible regions

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

44ck Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a 44ck account, we collect the information needed to verify your identity and process your transactions. That includes your name, email address, phone number and the wallet details you provide when you connect bKash, Nagad or Rocket to your account. We collect this

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data for one purpose: to run your account securely and process your payments accurately. We do not gather data beyond what your account operation requires. When you fund your account through Nagad or complete a withdrawal back to your Rocket wallet, the transaction reference is logged
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against your account record — this is standard payment verification and lets us resolve any dispute quickly. We may also collect device data such as your browser type and mobile OS version to keep the site working correctly on your handset. We hold your data only
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for as long as your account is active or as required by applicable regulations. If you close your account, we follow a defined retention schedule before deletion. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you tap deposit on your phone to the point your Rocket withdrawal lands. Here is how the key areas work in practice.

Encryption and Storage

Your personal data and wallet details — including bKash and Nagad references — are encrypted at rest. Access inside our systems is restricted to authorised account operations only.

Cookies and Session Data

We use session cookies to keep you logged in on mobile and to remember your lobby preferences. You can clear cookies via your browser settings; this will log you out of your current session.

Account Security and OTP

When you log in or make a withdrawal, we verify your identity through a one-time PIN sent to your registered phone number. This step applies every time a payout is requested.

Your Rights and Data Requests

You can request a full copy of the data we hold on you, ask for corrections, or request deletion. We process these through Account Settings or via our support team, subject to applicable regulations.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Have a question about how your bKash, Nagad or Rocket account details are stored? Want to request a copy of your data or ask us to delete it? Our support team handles privacy requests directly — reach out through any of the channels below and we will respond as quickly as we can.

Team online

Live Chat

Open the chat widget inside your 44ck account. Select 'Privacy or Data Request' from the topic list and describe what you need.

Email Support

Send your privacy request to our support address from the email linked to your account. Include your registered phone number so we can verify you quickly.

Account Help Page

Log in, go to Account Settings, and find the Privacy section. From there you can submit a data access or deletion request without contacting support manually.

Common Questions About Your Privacy at 44ck

Below are the questions we hear most often about how your personal data is handled, what gets stored when you use bKash or Nagad, and how you can exercise your rights.

Yes. We store the wallet number you link to your account so we can match deposits and route withdrawals correctly. This data is encrypted and used only for payment processing.

You can. Log into your account, go to Account Settings, and submit a data access request from the Privacy section. We will respond with your data in a readable format.

We do not sell your data. We may share it with payment processors — such as those handling Rocket or Nagad transactions — only to the extent needed to complete your transaction.

We follow a defined retention schedule based on applicable regulations. Once that period ends, your personal data is deleted from our active systems. Contact support for the specific timeline.

We use session cookies for login continuity and functional cookies to keep your lobby settings. You can disable them in your browser, but this may log you out or reset your preferences.

This policy covers all accounts on 44ck. Access to the platform and its terms depend on your local law and eligible regions — check whether use is permitted where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Info44Ck Glossary

How 44ck Handles Your Personal Information

How We Protect and Manage Your Information

Encryption and Storage

Cookies and Session Data

Account Security and OTP

Your Rights and Data Requests

Contact Us About Your Data

Live Chat

Email Support

Account Help Page

Common Questions About Your Privacy at 44ck

01 Does 44ck store my bKash or Nagad wallet number?

02 Can I request a copy of all the data 44ck holds on me?

03 Who else can see my personal information?

04 How long does 44ck keep my account data after I close my account?

05 What cookies does 44ck use and can I turn them off?

06 Does this Privacy Policy apply to me as a Bangladesh user?

Privacy Policy

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